Skip to Contents

What are you looking for?

About OLED

  • No Result

Products

  • No Result

OLED Inside

  • No Result

OLED Store

  • No Result

Alliance

  • No Result

Privacy Policy

This Privacy Policy explains how LG Display Co., Ltd. ("LG Display", "we", "our," or "us") process your personal information, including how we collect, use and process your personal information, and how, in doing so, we comply with our legal obligations.

This Privacy Policy also describes your data protection rights, including a right to object to some of the processing. More information about your rights, and how to exercise them, is set out in the "Your Rights" section.

This Privacy Policy applies only to the websites and services controlled by LG Display where this Privacy Policy is posted or referenced and to information collected via OLED SPACE website "https://www.oledspace.com/en"("Website"). This Privacy Policy does not pertain to other information that is collected offline or to information that is posted or provided by third parties.

  1. A. Information to be collected and method of collection

    (1)Personal information items to be collected

    Required Personal Information

    Cookies will be generated and placed on your browser when you are visiting our Website. For more detailed information, please see our Cookie Policy placed on our Website.

    In addition, in the course of using services provided on our Website, the information as described in the following may be created and collected: Log information (IP address, log data, use time, search word input, and web beacon).

    Other than cookies and the log information as described above, there is no personal information that will be required or necessarily collected from you in using our Website. You may access the majority of the Website without the need to sign up for membership.

    (2)Method of collection

    LG Display collects your information through one or more of the following methods:

    • Your voluntary submission of personal information for your use of the services provided under the Website.
    • Communication via the webpage, email, fax, or phone, during communications made with customer support.
    • Automatic collection of certain information during a user access to the PC website or mobile website.
  2. B. Purpose of collecting personal information and the legal basis
    for this use

    We may process your information (depending on your interaction with us) for a variety of reasons that are permitted under data protection laws and in accordance with this Privacy Policy, which may include the below purposes. Note that the legal bases outlined below are required to be included under EU data protection laws. They do not apply to you if you are not located in the EU.

    LG Display uses the collected personal information for the following purposes:

    • To alert you to special offers, updated information and other new products or services from LG Display, or other third parties, or to forward promotional materials to you. This may be done to meet and fulfill our legitimate business interests (Article 6 (1) (f) GDPR) or with your consent (Article 6 (1) (a) GDPR);
    • To ensure the Website is relevant to your needs. This may be done to meet and fulfill our legitimate business interest (Article 6 (1) (f) GDPR);
    • To fulfill the terms of a promotion. This may be done to meet and fulfill our contractual obligations with you (Article 6 (1) (b) GDPR);
    • To help us create and publish content most relevant to you. This may be done to meet and fulfill our legitimate business interests (Article 6 (1) (f) GDPR);
    • To notify you about a material change to this Privacy Policy or the Terms and Conditions, if necessary. This may be done to meet and fulfill our contractual obligations under an existing agreement with you (Article 6 (1) (b) GDPR);
    • To allow you access to limited-entry areas of the Website. This may be done to meet and fulfill our contractual obligations under an existing agreement with you (Article 6 (1) (b) GDPR);
    • To contact you in response to sign up forms such as Contact Us or other inquiries. This may be done to meet and fulfill our legitimate business interests (Article 6 (1) (f) GDPR) or with your consent (Article 6 (1) (a) GDPR);
    • To comply with legal obligations under European Union and Member State law (Article 6 (1) (c) GDPR) or other jurisdictions (Article 6 (1) (f) GDPR).
    Relying on our legitimate interests

    We have carried out balancing tests for all the data processing we carry out on the basis of our legitimate interests, which we have described above. Our legitimate interests are in promoting our business, improving our website and services and responding to user queries. You can obtain information on any of our balancing tests by contacting us using the details set out later in this notice.

  3. C. Commission for collected personal information

    For carrying out services, LG Display commissions external professional companies (subcontractors) to process personal information as follows. This commissioned works for processing personal information is carried out by each subcontractor and service only if necessary for providing that service.

    In commissioning process of personal information, in order to secure safety of personal information, LG Display supervises and ensures to expressly state in the agreement with subcontractors so that those subcontractors will safely process personal information by strictly complying with directions regarding personal information protection, keeping personal information secret, not disclosing it to a 3rd party and being liable for accidents such as data security incidents and returning or destructing personal information upon termination of the commission or process.

    Name of subcontractors Description of commissioned works (services)
    HS Ad Korea maintain Website and promotion
  4. D. Details of provision of personal information to 3rd party

    Except for the following case and in the cases mentioned in the Cookie Policy, LG Display does not disclose or provide your personal information to a 3rd party, except with your consent or to comply with a legal obligation:

    Recipients of information HS Ad Korea
    Purpose of use of recipient maintain Website
    Items to be provided SNS information
    Period of retention and use of recipient Until the date when the purpose of use is achieved or period as required by the laws
  5. E. Collection and use of information from children under the
    age of 16

    LG Display does not knowingly collect or solicit Personal Information from anyone under the age of 16 or knowingly allow such persons to use the Website. The Site is not intended for, nor does LG Display believe they are appealing to, children under the age of 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.

  6. F. International transfer of information

    If you are located outside of the Republic of Korea, be aware that information you submit will be transferred to the Republic of Korea. If you are located in the EU, please note that the level of data protection in the Republic of Korea has been recognised as adequate by the European Commission by decision of 17 December 2021 (C(2021) 9316).

    We host our website at Amazon Web Services cloud (“AWS”). When you visit our website, various personal data are processed on the servers of AWS in the USA (e.g. IP address, log data, etc). The USA is a country that, in the opinion of the European Commission, does not have a level of data protection equivalent to the EU. Therefore, we have concluded the EU standard contractual clauses (controller-processor) with AWS. We will be happy to provide you with these clauses on request.

  7. G. Your Rights

    (1)Marketing Emails

    From time to time, we communicate with users who subscribe to our Website via email. For example, we may use your email address to confirm your request, to send you information about changes to our services, and to send notices and other disclosures as required by law. Generally, you cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.

    However, you have an absolute right to exercise an opt-out choice at any time if you do not want to receive marketing communication from us, such as emails or updates from us regarding new services and/or promotion events offered on the Website. For e-mails, the opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personally identifiable information is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking “UNSUBSCRIBE” in such E-mails.

    (2)Cookies and Tracking Tools

    Please refer to our Cookie Policy to learn more about the controls you have over cookies and other online tracking tools.

    (3)If you are in the EU:

    You may have certain rights with respect to the personal information you provided to us. To the extent permitted by applicable data protection laws, you may:

    Data Subject Access Requests:

    You may ask us to confirm what information we hold about you at any time, and request us to provide a copy of this and to modify, update or delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive". If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request and in this case we will always let you know.

    Right to Object:

    This right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes.

    Right to Erasure:

    You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria: (i) the data are no longer necessary for the purpose for which we originally collected and/or processed them; (ii) where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing; (iii) the data has been processed unlawfully (i.e. in a manner which does not comply with the GDPR); (iv) it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or (v) if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.

    Right to Restrict Processing:

    You have the right to request that we restrict our processing of your personal data in certain circumstances. The circumstances in which you are entitled to request that we restrict the processing of your personal data are: (i) where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified; (ii) where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data; (iii) where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and (iv) where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.

    Right to Withdraw Consent:

    Where we have obtained your consent to process your personal data for certain activities, you may withdraw this consent at any time and we will cease to carry out the particular activity that you previously consented to unless we consider that there is an alternative reason to justify our continued processing of your data for this purpose in which case we will inform you of this condition.

    Right to Rectification:

    You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort.

    Right of Data Portability:

    Under certain circumstances, you can have your personal information transferred to another company or provided to you in a commonly used, structured and machine-readable format.

    Right to complain

    If you wish to exercise any of these rights please contact us at privacy@lgdisplay.com. Although we urge you to contact us to find a solution for every concern you may have, if you are an EU resident you always have the right to lodge a complaint with your competent data protection authority.

    Right to automated individual decision-making, including profiling:

    You also have right to request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.

    Right of California residents

    If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the CCPA Privacy Notice.

  8. H. Forums, chat rooms and other public posting areas

    Please note that any information you include in a message you post to any review board, chat room, forum or other public posting area is available to anyone with internet access. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly.

  9. I. Third Party Web Sites

    This statement applies solely to information collected on the Website. The Website may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.

  10. J. Changes to this Privacy Policy

    We reserve the right to change this Privacy Policy from time to time in our sole discretion. When we do, we will place an updated version on this page and also revise the "last update" date at the bottom of this Privacy Policy to show the date the Privacy Policy was updated.

  11. K. Security

    No data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us.

    In order to prevent the loss, theft, leakage, alteration or damage of your personal information, LG Display takes technical, managerial and physical measures for securing safety as follows:

    Items Examples
    Technical measures
    • Utilize security servers for transmitting encryption of personal information
    • Take measures of encryption for confidential information
    • Install and operate access control devices and equipment
    • Establish and execute internal management plan
    Managerial measures
    • Appoint a staff responsible for protecting personal information
    • Provide education and training for staffs treating personal information
    • Establish and execute internal management plan
    • Ensure safe storage of record of access to personal information processing system
    • Classify the level of authority to access to personal information processing system
    Physical measures
    • Establish and operate the procedure for access control for the facilities for storing personal information
    • Store documents and backing storage containing personal information in safe places which have locking device
  12. L. Period for retention and use of personal information

    In principle, LG Display destructs your personal information without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied; or your request: Provided that, if it is required to retain the information by relevant laws and regulations, LG Display will retain personal information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:

    • Other data for checking communication facts: 12 months (The Protection of Communications Secrets Act of the Republic of Korea)
  13. M. Procedure and method of destruction of personal information

    In principle, LG Display destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, LG Display retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. LG Display destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using technological method making that information not restored.

  14. N. Contacting LG Display

    For visitors from the EU, LG Display is a controller of your personal data. It has an EU representative LG Display Germany GmbH in Eschborn Germany. If you have any questions about this privacy policy or our privacy practices and or to exercise any of your rights, please contact us at privacy@lgdisplay.com. All information you provide in any written communication will also be covered by this policy. The staff of LG Display responsible for managing personal information is as follows:

  15. O. Infringement Remedies

    You can apply for dispute resolution, damage relief, consultation, etc. to the Personal Information Infringement Reporting Center, Personal Information Dispute Mediation Committee, etc.

    Privacy Infringement Report Center (operated by Korea Internet Security Agency)
    • Jurisdiction: Report on personal information infringement, apply for consultation
    • Homepage: privacy.kisa.or.kr
    • Phone: +82-118
    • Address: (138-950) Personal Information Infringement Report Center, Korea Internet & Security Agency, 135, Jung-daero, Songpa-gu, Seoul
    Personal Information Dispute Mediation Committee (operated by Korea Internet & Security Agency)
    • Jurisdiction: Application for mediation of personal information disputes, collective dispute mediation (civil resolution)
    • Homepage: www.kopico.go.kr
    • Phone: +82-2-1833-6972
    • Address: (03171) 4F, Government Building, 209 Sejong-daero, Jongno-gu, Seoul
Last Updated: December 1, 2022